Shipping Policy

Shipping Policy

At Serenutra, we prioritize fast, reliable delivery to ensure you receive your products as soon as possible.

Order Fulfillment Time

  • We process and fulfill orders within 1 to 2 business days after payment is received.

Domestic Shipping (USA)

  • Once fulfilled, orders within the USA are shipped and generally arrive within 3 to 5 business days.
  • Shipping costs for domestic orders are calculated at checkout.

International Shipping

  • We ship to select countries outside the USA. International shipping costs range from $5 to $10, depending on the destination country.
  • International orders typically take 5 to 12 business days for delivery after fulfillment, though times may vary based on local customs processing.

Shipping Confirmation

  • After your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor your package’s journey.

Customs and Duties

  • International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer. Serenutra is not responsible for delays due to customs.

 

Questions?

  • If you have questions or need assistance regarding shipping, please contact us at Support@Sereuntra.com.